Terms of Service

1. Agreement to Terms

Welcome to Carouselr. These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. Our Privacy Policy explains how we handle your personal data. If you do not agree to these Terms, you may not use the Service.

The Service is operated by VIZALGO, a company registered in France (SIREN: 907455778).

2. Eligibility

To use the Service, you must:

Be at least 16 years old (or the minimum age in your country)
Have the legal capacity to enter into a binding contract
Not be prohibited from using the Service under applicable laws
Provide accurate and complete registration information

3. Account Registration

To access certain features, you must create an account:

You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized access or security breach
You may not use another person's account without permission
You may not create multiple accounts to circumvent restrictions
We reserve the right to suspend or terminate accounts that violate these Terms

4. License to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use the Service for personal or commercial purposes
Create, edit, and export carousel content
Use our themes and features as intended

This license does not include the right to resell, redistribute, or create derivative works of the Service itself.

5. User Content

5.1 Ownership

You retain all ownership rights to content you create using the Service ("User Content"). This includes:

Text, images, and designs you upload or create
Carousel layouts and compositions
Exported files (PDF, PNG, HTML)

5.2 License to Us

By creating User Content, you grant us a worldwide, non-exclusive, royalty-free license to:

Store, process, and display your content to provide the Service
Create backups and ensure data redundancy
Use anonymized/aggregated data for analytics and improvements

Important: We do not claim ownership of your User Content and will not use it for marketing without your explicit consent.

5.3 Branding Watermark

Slides and exports made on the Free plan include a Carouselr watermark. Slides and exports made on the Pro plan do not.

5.4 Responsibility

You are solely responsible for your User Content. You represent and warrant that:

You own or have the necessary rights to all User Content
Your content does not infringe third-party intellectual property rights
Your content complies with applicable laws and these Terms

6. Prohibited Uses

You agree not to:

Violate any applicable laws or regulations
Infringe intellectual property rights of others
Upload malicious code, viruses, or harmful content
Harass, abuse, or harm other users
Use the Service for spam or unsolicited marketing
Create content that is illegal, defamatory, obscene, or hateful
Attempt to gain unauthorized access to the Service or other systems
Scrape, data mine, or use automated tools without permission
Reverse engineer, decompile, or disassemble the Service
Remove, obscure, or alter any proprietary notices (trademarks, copyright)
Use the Service to compete with us or create a similar service

7. Intellectual Property

7.1 Our Rights

The Service, including its design, code, features, themes, and branding, is owned by us and protected by intellectual property laws. All rights not expressly granted are reserved.

7.2 Trademarks

"Carouselr" and related logos are trademarks. You may not use our trademarks without prior written permission.

7.3 Themes

Themes provided by the Service are licensed for use within the Service. You may create and export content using these themes, but you may not redistribute the themes themselves.

8. Third-Party Services

The Service may integrate with or link to third-party services (e.g., Google authentication, cloud storage). Your use of third-party services is governed by their respective terms and policies. We are not responsible for third-party services.

9. Plans and Payment

The Service offers a free plan ("Free") and a paid plan ("Pro"). What each plan includes is listed on our pricing section.

Pro costs €12 per month, taxes included, billed monthly.
Payments are handled by Polar (polar.sh), which sells the Pro plan as merchant of record. Polar takes the payment, handles VAT and processes refunds under its own terms.
You can cancel Pro at any time from Billing in your account settings. Pro stays active until the end of the period you have paid for, then your account moves to the Free plan.
AI credits: each slide the AI drafts uses one credit. A new account receives 10 credits once. Pro includes 100 credits per billing period; unused credits do not carry over.

10. Service Availability

We strive to provide reliable service, but we do not guarantee:

Uninterrupted or error-free operation
Availability at all times (maintenance may occur)
Compatibility with all devices or browsers
That the Service will meet all your requirements

We may modify, suspend, or discontinue the Service (or any part) at any time, with or without notice.

11. Data Backup

While we implement backup procedures, you are responsible for maintaining your own backups of important User Content. To the extent permitted by law, we are not liable for data loss.

12. Termination

12.1 By You

You may terminate your account at any time by contacting support.

12.2 By Us

We may suspend or terminate your account if:

You violate these Terms
Your account is inactive for an extended period
We are required to do so by law
Continuing to provide service creates risk or legal exposure

12.3 Effects of Termination

Upon termination:

Your access to the Service will be revoked
Your User Content may be deleted after a grace period (typically 30 days)
You remain responsible for activities conducted before termination
Sections of these Terms that should survive (e.g., disclaimers, indemnity) remain in effect

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties regarding accuracy, reliability, or availability
Warranties that the Service will be error-free or secure

Some jurisdictions do not allow exclusion of implied warranties, so the above may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.

Our total liability for any claim arising from these Terms or the Service shall not exceed €100 (one hundred euros) or the amount you paid for the Service in the past 12 months, whichever is greater.

These limitations apply even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of liability, so the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless VIZALGO and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

Your use of the Service
Your User Content
Your violation of these Terms
Your violation of any rights of another party

16. Governing Law and Jurisdiction

These Terms are governed by the laws of France, without regard to conflict of law principles.

Subject to the consumer rules below, any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Nanterre, France.

If you are a consumer, you may also bring proceedings before the courts of your place of residence, and you keep the rights given to you by the consumer protection laws of your country of residence.

17. Dispute Resolution

Before filing a lawsuit, we encourage you to contact us at support@carouselr.com to resolve disputes informally.

EU consumers may also contact an out-of-court dispute resolution body. The European Commission lists them at consumer-redress.ec.europa.eu.

18. Changes to Terms

We may update these Terms from time to time. Changes will be effective when posted with a new "Last updated" date. Significant changes will be communicated via:

Email notification (if you have an account)
Prominent notice on our website

Your continued use after changes constitutes acceptance of the updated Terms. If you disagree, you must stop using the Service.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service.